Delivery & Returns

Delivery

See below for information about the delivery guidelines.

Standard Delivery

Expect delivery in 1-2 working days

Note: Some brands may take longer to arrive as they are built bespoke per order. For any further enquiries please contact our team..

£35.00

Free– spend over £750

In store Collection

Can be as quickly as next day on selected brands

Note: We only hold our most popular ranges in store, all other orders are shipped in directly from our suppliers.

FREE

RETURNS

In an ideal world, all customers will absolutely love the item they order from us online. However we fully understand this isn’t the case and sometimes an item may not be suitable for your requirements.

In the unlikely event that you are unhappy with your purchase and you would like to return the item we are pleased to offer a 14 day no quibble refund policy.

This returns window meets our legal obligation to all our customers and the long distance selling directive.

If you wish to return the items ordered , in accordance with our legal obligations we will issue a full refund on the purchase price of the goods.

Requirements for returns

  • All goods must be in their original packaging
  • They need to be returned with a filled out returns form which will be emailed to upon request
  • You must contact us within 14 days of the product being delivered

How to start the returns process

To initiate a return you firstly need to notify us, this can be by:

Your refund will be processed within 30 days of us receiving the goods back. However we usually turn around refunds within the same working week. In order to receive a full refund the goods must return in an unused condition.
 

Returns Shipping

Please note that it is the buyer who is responsible for any return carriage costs incurred.